Elements of Patient Experience to be Targeted for Quality Improvement – The hospital receives multiple complaints from patients. Many patients are generally dissatisfied with the services at the Memorial Hospital… Instructions Before submitting your Assessment, carefully review the rubric. This is the same rubric the assessor will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively. Rubric Access the following to complete this Assessment: Memorial Hospital