Students of health care administration need to understand the “three major concerns” of medical care. Great health care organizations and great health care systems address these three major concerns effectively and efficiently, but it is not easy. What are these three major concerns, and why is it so hard to get them all right at the same time?
I suspect that several persons in health care, and especially, health care administration would argue that to limit the major concerns to just three would be a task, especially depending on which health care system or component of it you were addressing. However, the three concerns that I consider to be universal and all encompassing across contexts are
1. Protection of patient information (confidentiality) and other ethical rights
2. Access and provision of appropriate services (looking at equality and equity of systems and organizations)
3. Efficiency in health care delivery (which is directly related to rising costs of health care)