Knowledge management can be seen as a systematic attempt to use information within an organisation to improve performance, competitive advantage and achieve innovation. Yet, for many organisations the real benefits of knowledge management such as, does knowledge management help organisations become more innovative?? or does it really deliver measurable bottom line benefit, still remain unclear?? 

Given the above context, you need to critically examine and discuss “The different knowledge management and innovation that have been used in both Sony’s Walkman and Apple iPod Touch and how this knowledge helps in the innovation of such products, sale volumes, and market share”

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