This paper focuses on Communication in Project Management. If you were faced with this situation, how might you frame the discussion in terms that matter to your manager?
Communication in Project Management
If you were faced with this situation, how might you frame the discussion in terms that matter to your manager? In other words, what do you think matters most to your manager and how can we use that to help convince them of the need for implementing change management? Remember that everything we do costs time and money. For example, meetings that we have with our team to review, implement, and monitor changes are taking AWAY from the primary goal of the project. So why should we spend time and money on this?
A project team is generally quite a diverse group of people. Project teams are usually thrust together to deliver a bespoke and unique benefit to an organisation, something new and different to the day to day activities undertaken. This diversity provides a further communication challenge for the project manager.
Project leadership calls for clear communication about goals, responsibility, performance, expectations and feedback.
Successful project management communication is about being there for everyone, being in touch with the real challenges of the project, understanding the real issues within the team who must deliver the project as well as understanding the issues of the sponsors who the team delivers the project for. Being present, visible and engaged with everyone is important – during the good times and the challenging times.
Communication is not only about speaking to and hearing from people, it’s about understanding the complete message.
What language to use, how to convey the message with respect to tone, feeling and body language all play an important role in the communication process. If these are use d incorrectly, the result is often a confused message and misunderstanding of the real issues.