I don’t know how to handle this Computer Science question and need guidance.

Intro- The company called “Trucking Unlimited” currently uses an antiquated software system. They use a Microsoft access or Excel database to track drivers, and shipping destinations. They would like to update the system so that they are using manpower more efficiently.

Table of Contents

1. Process Improvement Background (Week 1)

A. Industry Accepted Methods

B. Methods Used

C. Background Material

2. Best Software Practices for Process Improvements (Week 2)

A. Problem

B. Solution with Justification

1. Planning.

2. Communication.

3. Documentation.

4. Change Management.

5. Measurement.

C. Summary

3. Metrics and Measurement Process Improvements (Week 3)

A. Money Saved and Earned

B. Time Saved

C. Satisfaction Rating

1. Surveys for customers.

2. Scheduling satisfaction for employees.

D. Lines of code written

E. Conclusion

4. Software Quality Assurance Process Improvements (Week 4)

A. Surveys

1. Clients

2. Drivers

3. Management

B. Hardware Integration

1. GPS routing

2. Gas Prices

C. Software

1. Bugs and error checking

5. Risk Management Process Improvements (Week 5)

A. Trend Analysis

B. Satisfaction Rating

1. Surveys for customers.

2. Scheduling satisfaction for employees.

C. Lines of code written

D. Implementing New Technologies

1. TBD

2. TBD

E. Interfaces Not working together

1. TBD

2. TBD

6. References

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