What is feedback? How can verbal feedback affect customer encounters? Give some examples of nonverbal feedback and explain how they complement the verbal message and how they can affect customer interactions.

What is feedback? How can verbal feedback affect customer encounters?

Answer the following three (3) questions. Type your answers directly below each question (you can just type the numbers for each question)

Q1. What is feedback? How can verbal feedback affect customer encounters?

Q2. Give some examples of nonverbal feedback and explain how they complement the verbal message and how they can affect customer interactions.

Q3. What are the four spatial distances observed in Western cultures, and for which people or situations is each typically reserved?

Part II.
We live in a global world. Nonverbal communication in different cultures show such drastic differences that you might get the feeling we are from different planets. If you ever find yourself working on a multi-cultural project, it’s important to understand these differences.

1. Choose a culture and explore the differences in nonverbal communication in the following areas:

Facial expressions
Head movements
Hand and arm gestures
Physical space
Touching
Eye contact
Physical postures

This portion of the assignment should be submitted as a word document (or other text document), formatted using the APA Style format. Includeall sources you use in proper APA style. This includes in-text citations and references.

More details;

Lie on the floor on your back with your knees bent and feet flat on the floor. Pull your chin back toward the floor like you’re trying to make a double chin. Hold for 10 to 15 seconds and repeat 10 times. Posture tip: Check in with your body often. “Awareness is essential to good posture.

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