Write a 650-1300 word response to the following questions:
- Explain multicultural communication and its origins.
- Compare and contrast culture, ethnicity, and acculturation.
- Explain how cultural and religious differences affect the health care professional and the issues that can arise in cross-cultural communications.
- Discuss family culture and its effect on patient education.
- List some approaches the health care professional can use to address religious and cultural diversity.
- List the types of illiteracy.
- Discuss illiteracy as a disability.
- Give examples of some myths about illiteracy.
- Explain how to assess literacy skills and evaluate written material for readability.
- Identify ways a health care professional may establish effective communication.
- Suggest ways the health care professional can help a patient remember instructions
Solution
- Explain multicultural communication and its origins. The Multicultural Communication concentration examines the dynamics of cross-cultural communication. It looks at what happens when people from different cultures meet, as well as what happens when people from different cultures and ethnicities come together in one organization, community, or country. Interaction between people of different cultures has become more common as travel and communication have become faster and easier. Different cultures used to be mostly separate from one another, whether due to war, geography, or ethnic purity beliefs. Trade and immigration have brought people of various cultures and backgrounds together, making cross-cultural communication unavoidable.
- Compare and contrast culture, ethnicity, and acculturation. The condition of belonging to a particular ethnic group is broadly defined as ethnicity. Acculturation is the gradual adoption of elements of a foreign culture (i.e. ideas, words, values, norms, behaviors, institutions) by individuals, groups, or classes of a particular ethnicity. Acculturation, defined as the degree to which an individual or ethnic group learns and adopts the values of another ethnic group, can result in drastic shifts in ethnic intensity, eventually leading to ethnic identity shifts.
- Explain how cultural and religious differences affect the health care professional and the issues that can arise in cross-cultural communications. Communication and interactions with doctors and nurses, health disparities, health care outcomes, and even the illness experience itself are all influenced by culture. Some cultures believe illness is the result of a higher power’s will, so they may be less willing to seek medical help. In the face of illness, healing, suffering, and death, religion, belief, and culture should be recognized as potential sources of moral purpose and personal strength in healthcare, enhancing the welfare of both clinicians and patients.
- Discuss family culture and its effect on patient education. Family tradition, also known as family culture, is defined as an amalgamation of a person’s attitudes, ideas, and ideals, as well as their environment, that they inherit from their parents and forefathers. Family traditions are sometimes associated with practices and beliefs that are passed down from generation to generation, and these family traditions gain a spiritual aura during the transmission process. Transmission of any set of such family traditions that have taken on spiritual significance is largely an intuitive phenomenon, and the flow of family traditions continues without any conscious effort, passing from one generation to the next. For the most part, family traditions are kept within the family, but non-family members may become involved with a particular family’s traditions. its effect on patient education A cultural group’s members share characteristics that set them apart from other groups. Patients’ receptivity to patient education and willingness to accept information and incorporate it into their lifestyles will be influenced by cultural differences.
- List some approaches the health care professional can use to address religious and cultural diversity. Avoid making assumptions It is critical for nurses to avoid making assumptions about cultures with which they are unfamiliar. This can lead to a loss of trust and rapport between the nurse and the patient, as well as a reduction in treatment acceptance. Learn about other cultures Part of your job as a nurse is to learn everything you can about your patients. This is frequently reduced to their medical history, medication list, and current symptoms. In reality, healthcare only achieves its full potential when the entire patient is taken into account, including their family, day-to-day life, and culture. Overcome language barrier All of the other challenges that nurses face when caring for culturally diverse patients are exacerbated by language barriers. The language barrier must be broken in some way in order to effectively communicate with a patient in order to ask them about their health history or to educate them about a procedure. Practicing active listening In the healthcare community, active listening is critical, especially when people of various racial or cultural backgrounds are involved. Patients must feel heard and validated, especially when they are in a vulnerable situation. Educate on medical procedures to the patient Every patient must give informed consent for any medical procedure, regardless of their cultural or racial background. Nurses are often in charge of explaining why a procedure is needed and what to expect during and after the procedure to patients who are unfamiliar with medical practices. Furthermore, patients from certain cultural backgrounds require additional training in how to manage at home on their own. To maintain their health, they may need to combine new practices with cultural traditions, and education is an important part of that process. Build trust and rapport Regardless of ethnic or racial backgrounds, nurses must establish trust with their patients. However, treating culturally diverse patients necessitates a higher level of trust, which can be difficult to achieve when there is a language barrier. In the face of illness, healing, suffering, and death, religion, belief, and culture should be recognized as potential sources of moral purpose and personal strength in healthcare, enhancing the welfare of both clinicians and patients.
- List the types of illiteracy. The forms of literacy that exist are Cultural illiteracy Being culturally illiterate stems from a lack of understanding of one’s own history and background. You might not know where the local dialect comes from, your country’s history, or important cultural past-times, events, and celebrations, for example. Literal illiteracy The inability to read or write is the most specific form of illiteracy, and it is the one that most of us are aware of. This means you won’t be able to read anything written, from a novel to a menu to a business flyer or an instruction manual. Many people, even those from otherwise successful and educated backgrounds, suffer from this type of illiteracy. Civic illiteracy This is a common problem among people who have little pride in or influence in their community. They don’t see how a single person, or a group of people, can bring about positive change and adjustment in an otherwise difficult situation. This has become a popular topic of discussion, and it is one of the main reasons why many people consider civic illiteracy to be a serious problem. Racial illiteracy This means they struggle to understand money management, and that money is often the leading cause of poverty, inequality, and dissatisfaction in life.. Financial illiteracy This indicates that they have difficulty understanding financial management, and that money is frequently the root of poverty, inequality, and dissatisfaction in life. Factual illiteracy This means they could be given any sentence or claim and accept it at face value, never questioning whether the information is true or factual in the first place.. Functional illiteracy When you take in a phrase or a sentence, but you can’t figure out what it means, you have a problem. These people can be quite dangerous because they are prone to taking overly simplistic explanations and conclusions seriously. Statistical illiteracy Someone who is statistically illiterate, on the other hand, will have no idea what that means or whether it’s a positive or negative statistic.. Perception illiteracy This is a type of illiteracy based on the belief that if information was produced by a “trusted” source or said by a celebrity they admire, it must be true, and any other explanations are “fake news,” etc. Physical illiteracy This is a growing issue that has a strong connection to health literacy. People who are considered physically illiterate tend to ignore the importance of exercise, healthy eating, and nutrition for a long time.. Mental illiteracy This is mostly manifested in the form of people who are unable to comprehend the concept of mental health.. Inventive illiteracy Many people today are unable to keep up with the rapid pace of technological change, which is simply a fact of life. You are expected to keep up with the pace of change and understand what new technology can do as it is developed; however, people who are inventively illiterate frequently fail to grasp new products. Translative illiteracy This is a common problem that stems from an inability to transform one type of information into another. Argumentative illiteracy Someone who is argumentatively illiterate simply does not understand why their argument or point of view is being challenged. They are the type of person who will continue to argue their point even if they are completely wrong .Emotional illiteracy People who are emotionally illiterate are those who are unable to understand their own emotions as well as the emotions of others. They are unaware that their actions are a reaction to events in their lives, or that other people may be in a bad mood as a result of problems they are experiencing.
- Discuss illiteracy as a disability. The Americans with Disabilities Act, or ADA, is the primary legal framework for determining what constitutes a disability. The law doesn’t specify which conditions qualify as disabilities, but it does provide a general definition that you can use to see if yours meets the criteria. A disability, according to the law, is defined as any “physical or mental impairment” that limits your ability to engage in one or more “major life activities.” Because reading is one of the activities listed in the law, illiteracy affects a major life activity by definition. Whether illiteracy is a “impairment” is the question. The fact that an adult cannot read or write does not qualify as a disability under the ADA, according to the Society for Human Resource Management. Only when illiteracy is caused by a physical or mental impairment does it become a disability. For example, if you have a stroke or a severe head injury that prevents you from reading, you have a disability. It also counts as a disability if you have a severe learning disability that prevents you from learning to read. You are not disabled if you have the ability to learn to read but have never done so due to “social, cultural, or economic” factors.
- Give examples of some myths about illiteracy. Myth 1 Illiterate parents are bound to have illiterate children Children with illiterate or undereducated parents are more likely to be illiterate themselves. However, if their parents are taught the value of reading at a young age and given the support they need to be involved in stimulating their children at home, the children will be better prepared for school and have a better chance of succeeding. Myth 2 People with dyslexia are illiterate People who have dyslexia aren’t always illiterate. They are able to read and write, though they have difficulty doing so. When people with dyslexia, dysorthographia, and other learning disabilities don’t get enough help to develop the mechanisms that allow them to read, they can become illiterate. Myth 3 Illiterate people are not intelligent While illiterate people have not developed the reading skills required to meet the needs of today’s Quebec, they have developed a variety of other skills. Due to their inability to access written information, they are frequently confronted with numerous obstacles. Adults who are illiterate or poor readers frequently operate in a survival mode and are ashamed of their difficulties, so they resort to strategies that allow them to hide their problem from their immediate circle for a significant portion of their lives. Myth 4 most illiterate people are the elderly and immigrants Furthermore, immigrants frequently have excellent reading and writing skills in their native tongue. They struggle with French, so they require more French language instruction than literacy instruction. Immigrants frequently have more education than the average Quebecer. Education is, in fact, a major criterion for obtaining permission to immigrate to Quebec. Myth 5 In Quebec , there are no many illiterate people, they are only in developing countries In fact, 19 percent of Quebecers are illiterate (literacy levels -1 and 1), and 34.3 percent have serious reading difficulties, placing them on literacy level 2 in many cases. The latter is frequently referred to as “functionally illiterate.” These are not made-up figures; they are real. Illiteracy is a problem in all countries, whether they are developed or not. The province of Quebec is no exception.
- Explain how to assess literacy skills and evaluate written material for readability. Curriculum-Based Measurement (CBM) – Using CBM, which assesses targeted skills or content directly and repeatedly, you can determine your students’ reading fluency, comprehension, and reading words per minute (RWM) The Flesch Reading Ease (FRE) score, the first widely used tool to assess readability, assigns a score on a scale of 0-100, with 0 indicating unreadability and 100 indicating the most readable . The average number of syllables per word and the average number of words per sentence are used.
- Identify ways a health care professional may establish effective communication. Establishing a dialogue with patient Establishing a dialogue with your patients will assist you in determining whether or not the diagnosis and treatment plan are acceptable to them. Patients who disagree with the diagnosis are more likely to abandon their treatment plan sooner or later. Use clear, simple language at all times Patients are more likely to trust medical professionals who speak to them in terms they understand. Using complicated medical terminology with patients will not help them gain confidence or trust, nor will it impress them. Keeping it simple and using non-medical terminology will go a long way toward helping you build trust with your patients, which is crucial in the doctor-patient relationship. Have a flexible style of consultation As a healthcare provider, it’s critical to tailor your approach to each patient’s needs and circumstances. While some patients may want to be more involved in their treatment and prefer regular updates on their treatment plan and progress, others may not. Patients will feel better if you change the way you communicate with them. Listen and empathise It’s critical to pay attention to your patients and empathize with them. This entails paying complete attention to them and acknowledging the emotional cues in their story without passing judgment. Knowing that you will offer nonjudgmental advice and support encourages patients to express their fears and concerns, reducing anxiety and increasing receptivity to treatment. Communicate with other colleagues When it comes to handing over or taking over patient care, effective communication is critical. Miscommunication can lead to muddled diagnoses and unsuccessful treatments. When it comes to communicating with colleagues and other medical professionals, all of the rules that apply to effective communication with patients also apply .Be aware of non verbal communication It’s critical to pay attention to your patients and empathize with them. This entails paying complete attention to them and acknowledging the emotional cues in their story without passing judgment. Knowing that you will offer nonjudgmental advice and support encourages patients to express their fears and concerns, reducing anxiety and increasing receptivity to treatment.
- Suggest ways the health care professional can help a patient remember instructions. Patients forget 40 to 80 percent of the information given to them by their healthcare provider the moment they walk out the door. Furthermore, half of the information they recall is incorrect. This includes pertinent information about medications, follow-up visits, after-care, and therapy, all of which can have a significant impact on a patient’s health if ignored. Promote virtual communication Further enhance retention by supplementing your online or printed summaries with text notifications. Text messages can be a great way to deliver discharge instructions, follow-up reminders, medication education and even video demonstrations. Use tech Supplement your online or printed summaries with text notifications to boost retention even more. Discharge instructions, follow-up reminders, medication education, and even video demonstrations can all be sent via text message. Use variety of teaching methods People learn in a variety of ways. Some people learn best by watching or listening, while others prefer to be more hands-on. Adapt your teaching methods to your patient’s preferred learning style. In their post-visit summaries, visual learners may benefit from pictures, illustrations, or infographics. Include an image of the pill, capsule, or tablet on their medication, for example. Encourage patients to take notes Despite the fact that a significant amount of medical advice is given verbally, studies show that only about 10% of what is heard is retained. Taking notes while listening and reviewing them within 24 hours of an appointment can improve memory retention by up to 70%. Give new patients a journal to jot down notes in and encourage them to go over them when they get home.
References
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