As with organisational change, effective operations management professionals are continually making changes to operations strategies to incorporate new trends, concepts and tools for the benefit of organisations and customers alike. In the interest of sustaining new initiatives over competitors and providing ever-increasing value to customers, operations management professionals must ensure that not only are their operations practices changes and adjusted to the external factors, but they should also account for their individual readiness to change. 

In an approximately 1,000-word response, address the following issues/questions:

– Critically analyse the scope and impact of process improvement. Assess whether you have a readiness for developing business development through continuous process improvement. In your evaluation, be sure to include specific examples of prior personal and professional experiences.
– Support your assertions with at least two peer-reviewed journal articles found in the Online Library that address change management in organisations.
– Provide a properly formatted reference list.

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