I need an explanation for this Management question to help me study.


Read Problem solving application case, page 628-630 of the text, Zappos CEO Asks Employees to Commit to Teal or Leave. and answer the three Discussion Questions that follow the reading. In your submission please use headings that correspond to the questions.


Answer these Discussion Questions:

  1. Define the problem: Remember that the problem is the gap between the desired and the current state. State the problem as the gap and be sure to consider all 3 levels and if one is more important focus on it for parts 2 & 3.
  2. Identify the causes of the problem: Use the procedure in step #2 to determine the cause and explain why?
  3. Make your recommendation for solving the problem: Use the procedure in step #3 for a recommendation and implementation plan.

  • Provide a title page with your name and date and project name centered in the middle of the page..
  • Your content should include 600 words, and use a double-spaced Times New Roman font. All new paragraphs should be indented. The reference page should be a completely separate page like the title page. All references should be in APA format. Please note! Title and reference pages do not count for your word count. The word “Reference” should be in bold and in the middle of the page at the top.
  • Answer each question with the number associated with that question.
  • You should include headings, topic sentences, and the inclusion of the weekly learning.
  • You should have at least one reference that is not your textbook in addition to your textbook.
  • The document from you should always be a word document.


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