Question 12 Terry was very surprised when Pat came to him and stated that there was a problem with the current week’s productivity level.

Question 12

Terry was very surprised when Pat came to him and stated that there was a problem with the current week’s productivity level. He was surprised because his productive levels had been the same for the past five months. The problem with Pat’s feedback is that it was not:

documentable.

nonpersonal

.timely.

purposeful.