I’m studying for my Management class and need an explanation.

Study the communication process illustrated in your text in chapter 1 (see Figure 1.1 below). Write a short scenario in which the communication process does not go well for the people involved. If possible, use an exchange that actually happened. The miscommunication should not be caused by foreign language issues. Using the model as your guide, walk through the communication process to show where and why communication broke down. Explain who the people were, what medium was used, what messages were encoded and decoded, what the barriers were, and what contexts existed . Explain how the communication process could be improved.

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