Report format (executive summary, Introduction and background, body ( diagram/chart, table,

picture, data etc required), conclusion and recommendation, references list).

Accommodation Management

This report requires you to choose three hotels from around the world with different star ratings ­from

a single star to a luxury five­star rating. Compare the differences in what they offer in terms of:

• _Structure (e.g. building, front desk, lobby area, rooms)

• _Reservations system

• _Service levels

• _Security

• _Staffing

• _Facilities provided

• _Room rates

• _Revenue streams

?Other related areas

You are also required to explain the reasons why these hotels have achieved that particular star

rating. Your group will present the findings

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